Privacy Policy
Last updated: 8 December 2025
Website: https://amphyxia.com
Email: [email protected]
Data Controller
Amphyxia
337 Jan Wolkerssingel
3541 AB Utrecht
The Netherlands
This Privacy Policy explains how Amphyxia collects, uses, stores, and protects your personal data in accordance with the EU GDPR and Dutch privacy laws.
1. Introduction
Your privacy is important to us. This policy explains how we process your personal data when you visit our website, place an order, or interact with our services.
2. Data We Collect
2.1 Order & Account Data
We collect the following when you create an account or place an order:
- Name
- Email address
- Shipping and billing address
- Phone number (optional)
- Order details and purchase history
- Payment information (processed by payment providers only)
2.2 Website Usage Data
We collect basic technical data when you visit our website, including:
- IP address
- Browser and device information
- Pages visited and interaction data
- Cookies and tracking technologies (based on your consent)
This data helps us ensure website functionality, security, and performance.
2.3 Marketing Data
If you subscribe to marketing emails, we collect:
- Name
- Email address
Used only for newsletters and promotions.
We use:
- Brevo
- Omnisend
Marketing data is stored until you unsubscribe.
3. Legal Bases for Processing
We process personal data based on:
- Contract: to process and deliver your orders
- Consent: for marketing emails and non-essential cookies
- Legitimate interest: analytics, security, fraud prevention, website functionality
- Legal obligation: accounting and tax requirements
4. How We Use Your Data
We use your data to:
- Process and fulfill orders
- Deliver products
- Provide customer support
- Improve website performance and security
- Send marketing emails (if subscribed)
- Comply with legal obligations
- Detect fraud or misuse
5. Data Sharing and Third-Party Processors
5.1 Order Fulfillment Partners
We work with trusted external production and fulfillment partners who manufacture and ship orders on our behalf. They receive only the information necessary to process and deliver your order.
5.2 Payment Providers
Your payment details are processed securely by:
- WooPayments
- PayPal
- Mollie
We do not store card details.
5.3 Website & Hosting Services
- WordPress
- WooCommerce
- Hostinger
- Elementor
5.4 Email & Marketing Tools
- Brevo
- Omnisend
5.5 Analytics Tools
- Google Analytics / Site Kit
Analytics runs only with your cookie consent.
5.6 Security Plugins
- Wordfence – stores IP addresses temporarily for security/firewall protection
- WP Activity Log – logs user/admin activity for security monitoring
5.7 Cookie Consent Management
- Complianz – manages cookie preferences and GDPR compliance
5.8 Social Media Integrations
Our website may include elements from:
- YouTube
- TikTok
- X (Twitter)
These platforms may collect data according to their own privacy policies.
6. Data Retention
- Order & account data: retained for 7 years as required by Dutch tax law.
- Marketing subscriptions: kept until you unsubscribe or withdraw consent.
- Analytics & cookies: stored according to your cookie consent settings and the retention periods defined by our analytics tools.
- Customer support messages: retained for up to 2 years for service reference and fraud prevention, unless deletion is requested earlier.
7. Your GDPR Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion (where legally allowed)
- Withdraw marketing consent
- Request data portability
- Object to certain processing
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Contact: [email protected]
8. Data Security
We use security measures including:
- Encrypted payment processing
- Secure hosting
- Firewall and malware protection (Wordfence)
- Restricted internal access
9. International Data Transfers
Some processors may store or process data outside the EU/EEA.
We rely on:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant processing agreements
- Adequate security measures
This ensures your data remains protected.
10. Children’s Privacy
Our website is not intended for children under 16.
We do not knowingly collect data from minors.
11. Cookies
We use cookies for:
- Essential website operations
- Analytics (with consent)
- Marketing (with consent)
You can manage preferences via the Complianz cookie banner.
See our Cookie Policy for details.
12. Updates to This Policy
We may update this Privacy Policy periodically.
The “last updated” date reflects the latest version.
13. Contact
For questions or data requests:
Website: https://amphyxia.com/contact
Email: [email protected]
Address: 337 Jan Wolkerssingel, 3541 AB Utrecht, The Netherlands
Please note: This address is for legal correspondence only and is not a visiting or return address.